Leads Module

• Leads

  | Why can't I create Leads from the Leads module on the VX mobile app? User able to initiate leads from the mobile apps. However, the mobile app currently doesn't support creation and bulk uploads at this time.Few readers

Indication Module

• Single Indication / Bulk Indication

  | What happens after I submit a Single Indication request? VX will route the request to a valuer cluster based on the bank’s business rules (e.g. property location, alphabet routing). Valuers in that cluster will receive the request and submit their indication values. You’ll see responses coming into VX until: -- The cut-off time is reached, or -- Your minimum number of indications is met. | What is the cut-off time, and how can I configure it? The cut-off time is the tFew readers

Formal Valuation Module

• Formal Valuation

  | Why are document uploads mandatory for each Formal Valuation request? The only mandatory document to be uploaded is the Letter of Instruction (LOI). Any additional supporting documents are optional.Few readers

Misc

• Miscellaneous

  | Can a firm be in multiple clusters across states? Yes, but not in multiple clusters within the same state. | Can I assign a firm to a cluster temporarily? Yes, you can later deactivate or remove the firm from a cluster without deleting it from ValuationXchange. | Does the cluster fallback wait for the full cut-off if everyone has already declined? No. It moves to the next cluster immediately.Few readers