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Knowledge base for FAQs concerning PaymentXChange

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Buyers
  • Unable to receive TAC Code
    If you are unable to receive the TAC Code, please go to your mobile "Messages" app. Access your messages app in your phone At the top of the app, click your "Email Icon" From the selection, click on "Spam and Blocked" (https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8eFew readers
Agents
  • Payment Request Overview
    Payment Request Overview Payment requests can be accessed by buyers either through QR code or URL link. Security reminder: Anyone with the QR code or link can view the payment page. Share only with the intended buyer and avoid posting it on public channels. (https://storage.crisp.chat/users/heFew readers
  • MPIS & Bank Referral Codes
    What it is Some banks run Mortgage Referral Incentive Schemes (MPIS) or referral programs for licensed real estate professionals. In PaymentXchange, you can store your bank-issued referral codes so that qualified leads generated during your deals are automatically attributed to you for the bank’s program recognition. (https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/mpis-bank-referral-codespoegqv.png =800x377) What it does in PX — and across the ecosystemFew readers
  • Managing Payment Requests
    Managing Payment RequestsFew readers
  • Creating Payment Request
    Enter deposit details, identify type of account, and property information (https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/screenshot-2025-10-08-at-100841unoha9.png =526xauto)Enter deposit amount Individual accounts: the maximum FPX limit per transaction is RM30,000. Amounts above this limit will be automatically split into multiple payment Corporate accounts: the maximum FPX limit per payment is RM1,000,000. For payments exceeding the limit, please make multiplFew readers
General
  • Payment Status
    Few readers
Admins
  • Inviting & Managing Agents
    Creating New Agents (https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22Popular
  • [1.1] PX User Manual
    Welcome to PaymentXChange (PX)! This manual provides step-by-step guidance on how to effectively use the platform's features for managing and tracking payment requests. Understanding PaymentXChange PaymentXchange (PX) is a secure payment platform designed for property transactions. It allows property agents to send buyers a simple payment link, and buyers can complete payments online via FPX or card with OTP verification. PX provides instant status updates, digital receipts, and a cleaPopular

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