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# Single Indication / Bulk Indication



| What happens after I submit a Single Indication request?  
* VX will **route the request to a valuer cluster** based on the bank’s business rules (e.g. property location, alphabet routing).
* Valuers in that cluster will receive the request and submit their indication values.
* You’ll see responses coming into VX until:
-- The **cut-off time** is reached, or
-- Your **minimum number of indications** is met.


| What is the cut-off time, and how can I configure it?
* The cut-off time is the time frame in which valuers have to reply to a request. Should a valuer either not **provide an indicative value** in time the system would change the request status to "Expired". In a scenario where the cut-off time has been met, and not enough indicative values have been received from a cluster, the system would then fallback to the next cluster with the cut-off being restarted


| Are minimum number of indications guaranteed?
* No, they depend on the response rate from valuers. Should a cluster not produce the minimum number of indications within the cut-off time, the system will fallback to the next cluster. 


| Can I revise or modify an indication after submission?
* No edits are can be made to a request post-submission. 
**Tip:** You can use the in-built chat function to update participating valuers on any new information post-submission.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/image_gc1ofj.png)

| Where can I view the Indications that were uploaded in bulk?
* You may view those indication requests within under the "*Bulk Indication Batches"*, under the *"Request Management"* section. The Indications will be found within the batch they were uploaded with. Clicking on Action Button or the Batch UID link will display all Indications uploaded within a specific batch upload.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/screenshot-2026-05-29-at-11514_oz7sr7.png =887xauto)
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/screenshot-2026-05-29-at-11540_di8q5f.png =878xauto)


| Can I change minimum indications after a request triggers?
* No. Once a request is triggered or scheduled the minimum indications cannot be modified.


| How can I see if valuers have started responding to an Indication?
* When a valuer provides a response to a request, you will receive a notification about it.
* Opening an Indication request:
-- Check the valuer response list (you’ll see names, values, timestamps, status).
-- Look at the status (“Pending”, "Notified", “Responded”, “Declined”, "Expired").

**Tip:** Sort the responses by **status** or **valuation amount** to make comparison easier

![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/screenshot-2026-05-29-at-11443_ba26m9.png)

| Can I choose a specific firm from a cluster to receive my Indication requests ?
* No, all requests are routed to valuer clusters as configured by your company's administrators. This helps ensure fair distribution across valuers and reduces bias