> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.valuationxchange.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Inviting & Managing Agents

## Creating New Agents

| Admins can invite users to PaymentXchange by clicking "Create User"


![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/screenshot-2025-10-08-at-93032_101gw9b.png)



| In the User Management page, admins can manage all users within their agency. Options to edit user details, deactivate, or delete accounts are available on the right side under the Actions column.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/0/2/3702eff8ee22440/screenshot-2025-10-08-at-94030_18vl2t5.png)